Crowns woven & heirloom care.

Wash & clarify 24–48 hours before

Come with clean, fully dried hair. A clarifying wash 24–48 hours before your appointment removes buildup without stripping natural oils. Avoid same-day washing — freshly washed hair can be too slippery to grip cleanly.

Skip the gel, oil, and heavy products

No gels, mousses, edge control, or heavy leave-ins on appointment day. These coat the hair and make each parting section difficult to grip. A light moisturizer the day before is fine.

Detangle thoroughly

Come with hair detangled, stretched, and blow-dried or band-stretched. This saves significant chair time — if we have to detangle on site, it can add 1–2 hours and a $25–50 fee.

Arrive rested, dressed for the long sit

• Wear a comfortable top with a low neckline — you'll be sitting for 3–8 hours.
• Bring a charged phone, headphones, and a charger.
• Eat beforehand — we offer water and tea, but no full meals.
• Use the restroom on arrival — bathroom breaks slow the install.

Bring your hair (when required)

For styles where hair is not included (Boho Knotless, Faux Locs, Kinky Twists with Human Hair, etc.), bring the required amount per the style's notes on the booking portal. Not sure? Call us at (612) 423-4438 before the appointment.

The first 24 hours

Avoid heavy product, tight hair ties, or anything that tugs on the roots. A mild tingle or tightness at the scalp is normal for 12–24 hours as the hair settles.

Nightly routine

• Wrap with a silk or satin scarf every night. Cotton pulls moisture and frizzes the ends.
• A silk pillowcase is a secondary defense if the scarf slips off.
• Loose pineapple or low twist — never tight.

Scalp care (weekly)

Dilute a light oil blend (jojoba, peppermint, tea tree) with water in a spray bottle — 2:1 water to oil. Lightly mist the scalp and massage with fingertips once or twice a week. Avoid heavy oils like castor directly on the scalp.

Washing your braids

Braids can be washed every 2–4 weeks. Dilute sulfate-free shampoo with water in an applicator bottle. Focus on the scalp, let the suds rinse down the braids, then follow with a lightweight conditioner and air-dry completely to prevent mildew.

How long will they last?

• Knotless Box/Boho: 6–8 weeks with proper care.
• Fulani & Stitch Feed-Ins: 2–4 weeks (closer to scalp = sooner lift).
• Twists & Locs: 6–10 weeks depending on texture.

Book your take-down through the portal at the 6-week mark to prevent matting. We offer Touch-Up service for braids 5–6 weeks old.

How do I book an appointment?

All appointments run through our booking portal: Reserve a Seat (scheduled) or Walk-In Booking (same-day). A deposit is required to confirm the slot.

How long do appointments take?

Service times are listed on each entry in our service menu. Knotless Box Braids run 4–8 hours depending on size. Micro Braids can run 7–10 hours. We recommend setting the entire day aside and planning a light meal beforehand.

Is hair included?

It depends on the service. Each menu item notes whether hair is included, curly hair is or isn't included, gram weight, and any surcharges. In general: box braids and cornrows often include hair; boho, curly-ends, and human-hair styles typically do not.

Do you accommodate walk-ins?

Yes — we keep availability open for walk-ins through the Walk-In Booking portal. Same-day slots depend on stylist availability; booking in advance is always safest.

What forms of payment do you accept?

Card, cash, Zelle, CashApp, and payment plans through the booking portal on qualifying services. All deposits are applied to the final price.

Can I bring my child?

If your child is the one being braided, absolutely — we offer kids' services and have experience with fidgety first-timers. Otherwise, supervised accompaniment only (no unsupervised children in the salon for safety reasons).

Do you offer take-downs and touch-ups?

Yes. Take-downs are weekdays only ($85–$150, $25/hr for extra time). Touch-ups are available for braids we've installed up to 5–6 weeks old ($85–$120).

Deposits

A non-refundable deposit is required to confirm every appointment, collected through the booking portal. The deposit is credited toward the final service price on the day of your appointment.

Cancellations & rescheduling

• 48+ hours notice: Free reschedule; deposit transfers to the new appointment.
• 24–48 hours notice: One free reschedule per client per year; otherwise the deposit is forfeit.
• Under 24 hours or no-show: Deposit is forfeit and a new deposit is required to rebook.

Late arrivals

Please text (612) 423-4438 if you'll be more than 10 minutes late. Arrivals over 20 minutes late may need to be rescheduled to protect the stylists behind you, and may forfeit the deposit.

Promotional & signature services

Styles marked as Signature Promotion (🔥) are fixed specs — they cannot be modified. Ends are curled as shown. Mid-back length only. If you want longer, smaller, or modified, select a standard size from the same family (Box Braids, Knotless, etc.).

Hair not included

For services that list hair as not included, please bring the required amount to your appointment. We sell hair on-site in limited colors and textures for a surcharge if you forget.

Take-down policy

Take-downs are offered weekdays only. We only take down braids we installed. Extra time over the booked window is $25/hour. This protects the stylists' schedule and keeps pricing fair for everyone.

Children & guests

To keep the salon calm and safe for clients spending 4+ hours in our chair, we ask that you come alone or with one guest only. Children not receiving service cannot be left unsupervised.

Questions?

Call or text (612) 423-4438 or visit us at 1457 University Ave W, St Paul, MN 55104.